Shipping policy

All the paid orders will be dispatched in 1 workday.

We give the postage costs at the checkout.

If you provide us with accurate delivery information, you can receive your items quickly.

We ship out orders within 2 business days (excludes non-working days) if paid by 9 am.

Our trusted couriers pick up your items from our Sydney or Melbourne warehouse.

You will be provided with tracking information when your order is picked up by the couriers.

Your package should arrive 3 to 10 business days later. If you want it faster, select express postage for 1 to 3 business days delivery. Regional areas can take longer.

We know lost, damaged, or delayed parcels are frustrating. Speak to us and we will quickly help you out.

Due to the limited access of our carriers, it is possible that there are certain remote postcodes that we are unable to deliver to. Our customer support will contact buyers for orders with no shipment service, and these orders will be canceled and fully refunded afterward. Please kindly contact our customer service for more information if you need the item to be delivered to remote areas to ensure it could be processed successfully.